Communicating between different languages.

The languages spoken during the treatmant are German and English, in the Department for Psychosomatic Medicine in addition Russian. In case you do not speak these languages sufficiently, please ask for assistance by a professional translator. The success of the treatment is highly depending on the understanding between patient and the staff of our clinic. Family members should not act as translators, even if they are fluent English speakers. We are happy to assist you in finding a qualified professional Russian translators’ service.

Admission on the day of your arrival.

On the day of your arrival in our clinic please report first of all to our Reception which is located directly by the main entrance. After welcoming you, the Reception staff will immediately make contact with our special advisor for international patients.

• Arrival: This is how you find us

• So you don't forget anything: A helpful list for packing your cases

Payment modalities.

We ask for prepayment for the costs for your stay in the clinic. Please make payment in advance by bank transfer or in cash or by credit card on the day of your arrival. We accept Mastercard and Visa credit cards.

The services we offer at a glance.

Depending on your health condition and personal preferences, you can choose several options of how you would like to make use of our medical expertise.

• The services we offer for international patients